For a family struggling to survive on minimum wage, paying monthly bills can sometimes mean not having enough money for rent, groceries, and other necessities. Around 50 million American households can’t afford a basic budget for rent, food, childcare, healthcare, transportation, and a phone bill–so every month involves creative juggling of expenses.

Major national phone carriers like to pretend you’re getting a good deal on a new phone when in reality, they bake in hidden charges throughout your lengthy contract. So, if you’re thinking of switching to a major phone carrier, you may not benefit much. Alternatively, if you stay with your current (major phone) provider, there’s still a possibility that you’re getting ripped off. Why? Oftentimes, customers get hit with activation and upgrade fees when they qualify for a new phone or extend their contract. However, low-income individuals and households and people who are eligible for government benefit programs can enjoy FREE cell phone service.